Contact

Is your strategy ready to discuss?

Describe the rules and broker you have in mind; no credentials or account details are needed.

Answering a software enquiry in the Stellenbosch office

What to include in your message

A useful first enquiry states whether you need a historical test, a new configuration or a review of an existing setup. Mention the instrument types, your proposed broker and whether your entry and exit rules are already written down. There is no need to send passwords, account numbers or financial details. We use your outline to identify the questions that matter for scope and can explain when a proposed connection needs further checking.

A few terms that help us understand your request

Rule set

The stated conditions under which your strategy would consider entering, changing or exiting a position.

Instrument

The type of asset or contract your proposed strategy is intended to trade.

Broker connection

The external interface that would pass supported account information and order instructions.

Test period

The span of historical data you want examined, subject to the data available.

Pause condition

A defined event that instructs the configured tool to stop submitting further orders.

Reach us in Stellenbosch

Friendempress can be contacted at 18 Plein Street, Stellenbosch 7600, South Africa. Email hello@friendempress.com or call +27 21 883 0146 from Monday to Friday, 09:00 to 17:00. We discuss software scope and setup requirements through these channels. Please use the form for an initial outline only; sensitive account information can wait until an appropriate, separately agreed process is in place.

Monday–Friday: 09:00–17:00
Saturday–Sunday: Closed

Send an outline of your setup

Your message will be sent to the team, then the form will open a confirmation page.

Do you have written strategy rules?
Enquiry form beside written strategy questions

Prefer to understand the steps first?

Read how we assess rules, tests and broker dependencies before configuration begins.

Review the process